Job Description

AVP, Wholesale Operational Readiness Centre, Group Technology & Ops

Posting Date: 14-Nov-2022

Location: Singapore (City Area), Singapore, Singapore, 048624

Company: United Overseas Bank Ltd

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.
We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.
Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities

• Supports effective implementation of Technology changes, reviewing requirements from End User perspective and ensuring effective implementation with the help of testing, training and documentation.
• Coordinate, manage and execute user acceptance testing for retail banking applications
• Understand user requirement, review functional specification and plan the testing to ensure adequate testing coverage
• Manage end to end testing ensuring quality test verification and documentation, defect reporting, issue resolution, and progress tracking in timely manner
• Support business/ operation users in operational readiness, pilot run, health check and project post implementation
• Assist in developing system functionality and user training manual, target operating model and other relevant documentation where applicable
• Analyze and provide support/ relevant input on production issues and/ or customer complaints channeled via support staff/ helpdesk.
• Assist in developing and executing test automation script

Job Requirements

• Bachelor's degree
• Operations and Project management experience is a must (Cash Management/ Trade Finance/ Loans/ Channels operations)
• Proficient computer skills
• Experience in managing small team (5 to 10 people)
• Strong analytical skills
• Good stakeholder management skills
• Good communication and interpersonal skills
• Good analytical skills

Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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