Job Description

Responsibilities

• Explore and experiment the new technology capabilities (e.g. GEN AI) to drive better customer experiences and employee productivity
• Collaborate with channel product team/users to identify potential use cases
• To gather functional and non-functional requirements, review, analyse and document user stories.
• Streamline and prioritise user stories for each sprint
• Conduct POC, define scope, success metrics, solutions for different iterations and enable data instrumentations.
• Drive new transformational features delivery (e.g. coordinate and ensures UAT test plans and test case are executed within UAT schedule, fine-tune solutions as necessary) and facilitate rollout to subsequent markets
• Monitor post go-live results to develop action plans for future iterations
• Work closely with regional and location teams to ensure timely delivery of project and benefit realization

• Bachelor\xe2\x80\x99s degree (or equivalent) in business administration, economics, finance or related field
• Experience working in Artificial Intelligence and Machine Learning and/or Financial Services Industry in Consumer Banking Operation, preferably in a business analyst or related role
• Detail oriented with strong analytical and communication skills
• Work with cross-functional teams and able to execute well in a fast-paced and agile environment
• Strong working knowledge of Microsoft Office 365
• Prior experience in agile delivery method is an advantage
• Hands-on team player who possesses a can-do attitude and innovative mindset

DBS Bank