Job Description

Banking, Credit Administration, Customer Service, Loans
Permanent
Changi
13 Jan - 13 Feb 2023

Responsibilities: To provide new customer account registration, maintenance, and deletion on Bank\xe2\x80\x99s applications/systems, but not limited to below: -

• Monitor, process and update customer account instructions from front offices and inter-departments for timely action.
• Monitor, process and review dormant account, fall below fee and audit confirmations for timely action.
• To perform day end reconciliation to ensure accuracy and completeness of these instructions.
• Preparation of periodic reports to HO or FCG, if applicable.
• Filing/Archiving/Warehousing of processed transactions/reports.

To rotate to credit limit maintenance sections for job rotations within Operations Control Group but not limited to below:

• Monitor credit limit instructions from front offices and inter-departments for timely action.
• Process such instruction (not limited to renewal, revaluation, group limit, line limit etc) and ensure accuracy and completeness.
• Preparation of periodic reports to HO or FCG, if application.
• Filing/Archiving/Warehousing of processed transactions/reports

Job Requirements:

• Degree in any discipline.
• At least 3-5 years working experience in customer setup / Credit operations of a bank.
• With good track records of initiated and implemented operation processes improvement projects.
• Sound knowledge in the operations of customer account maintenance and audit confirmation.
• Proficient in Microsoft Office, advanced excel skills and macro.
• Good communication and writing skills to manage stakeholders.
• A team lead / player who can cover maker and checker role.
• Ability to manage high volume and time pressure with limited resources.
• Managing a team experience or a potential team leader.
• Inspire to grow to next level.
• Willingness to learn, diligent, organized and meticulous.
• Work Location: Changi