Job Description

The Opportunity * Opportunity to work for one of the leading financial service providers and top banks * Dynamic and fun team and culture * Great exposure to learn about banking products and services domain * Location: Changi Biz Park

The Opportunity

• Opportunity to work for one of the leading financial service providers and top banks
• Dynamic and fun team and culture
• Great exposure to learn about banking products and services domain
• Location: Changi Biz Park

• Opportunity to work for one of the leading financial service providers and top banks
• Dynamic and fun team and culture
• Great exposure to learn about banking products and services domain

• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner
• Ability to understand customers\' needs and provide appropriate solutions and attention
• Identify cross-sell opportunities during customer interaction
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Solicit customers\' feedback and identify problem trends for improvement actions

• No experience required
• Prior experience in call centres or customer service is preferred
• Patient, calm and passionate in assisting customers
• Decent multi-tasking skills
• Meticulous and resourceful
• A fast learner who can apply critical thinking skills and has good problem-solving skills
• Proficient in MS Office especially in Microsoft Word, Excel

• Drop your resume and contact us to follow-up, or send your resume to amos.tan@adecco.com
• Email Topic: Apply Bank Call Centre Representative (No experience required|Up to $5k)

Adecco