Bank Customer Service Officer
Singapore, Singapore
Job Description
3 - 6 Months Contract
Location: Raffles Place
Working Hours:
Mon - Fri, 8.30am - 5.30pm
Responsibilities:
- Perform outbound calls to customers to verify that they have received the sms from client to activate/reprovision their digital token.
You will be professionally trained to build your knowledge in business banking products and services.
- You are responsible in providing prompt support to the corporate customers, ranging from small medium enterprises (SMEs) to large corporates
- You are required to handle outbound calls on Corporate Internet Banking enquiries.
A good start if you are exploring a banking career as this position allows you to gain and in-depth knowledge of back office processes through working on complex customer issues and with the different stakeholders in the Bank.
Qualifications
- You should preferably have a Diploma / equivalent.
- Experience in a Contact Centre, Banking or Customer Service environment will be advantageous
- Fresh graduates or candidates without experience are welcome to apply
- A strong service mindset and ability to take ownership to deliver excellent service at all times is essential
Attention to: Jolene
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Job Detail
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Job IdJD1124175
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned