Job Description

East , Changi Airport
$5K-$6K
13 Jan 2024

Senior
4-5 years

Person-In-Charge: Joni (R1106641)
Email:
Contact: 6566 5498

Reponsibilities

• Manage both existing Sales pipeline and developing new business opportunities
• Proactively approach potential clients to establish rapport, create and nurture business opportunities and partnerships, to enlarge the clientele segments
• Conduct and execute the Customer Relationship Management (CRM) plan to maintain good relationship and provide the value add to clients to improve the performance
• Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets
• Develop strategies and positions by analyzing new venture integration
• Implement marketing strategies and business plans that achieve strategic goals
• Track Sales performance, report metrics for forecasting and annual budget plan
• Lead business improvement projects for business sustainability
• Manage proposal response process, content creation, and inputs from various sources
• Generate new leads, identify and contact decision-makers, screen potential business opportunities, select the deals in line with strategies, lead and facilitate pitch logistics
• Develop and implement overarching outbound sales and business development strategy, sales processes, structure, and best practices across the company
• Support deal structure and pricing with business value analysis; negotiate prices for proactive bids and proposals
• Share professional knowledge through news, networking, events, and presentations
• Manage and follow-up on customer requests and issues with courteous and professional customer service and if possible, to comply with every clients request

Requirements

• Diploma / Degree holder in Business / Marketing / Others
• Solid experience in dynamic and creative sales & marketing activities to specialize in Aviation and customer (passenger) experience
• Building collaborative relationships with different stakeholders: Able to maintain good guest relations with business partners
• Take ownership of problem: handle complaints promptly according to established procedures and escalate critical issues to management when necessary
• Customer orientated: find ways to measure and track customer satisfaction

Additional Information

Interested candidates, please forward detailed resume in MS Word Format to joni@hkmsvs.com or contact 6566 5498 for more details.

Please provide following information in the resume

1) Reasons for leaving current and/or last employment
2) Last drawn and/or current salary
3) Expected salary
4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

HKM HR Management