Job Description

Job Summary: * Develop and plan training modules in line with latest market trends.* Execute field coaching, including Basic trainings, Seasonal trainings, and various follow-up trainings to Therapists and Sales Consultants, to improve business performance, customer service and enhance brand image.* Assess the effectiveness of the training initiatives through evaluation on a regular basis to identify coaching opportunities through regular feedback and reporting and conduct strategic follow up coaching to ensure successful roll out of training initiative.* Ensure Therapists and Consultants are equipped with the skills required to achieve Brand's KPI and ensure consistency in customer experience.Job Responsibilities: *To adapt training materials in order to fit the context and enhance content of existing training support documents as and when required.*To deliver training to therapists in line with the sales cycles and training priorities.*To deliver induction and specific training to grow and develop the brand.*To develop and motivate Therapists and Sales Consultants through training and coaching*To contribute to Training projects, training needs , evaluation analysis , update of training programs, action plan on training and coaching*To be active on the field to observe customer purchase behaviour and interact with the Sales consultants and customers*To identify and provide feedback for future training needs.* To monitor competitors' new products to provide more updated comparison information.*To perform any other assigned job duties as per assigned by the management.Job Requirements : *Strong experience in training including delivery of training, ability to coach with a strong sense of detail and a strong focus on growing sales capabilities.*High level of competence in presentation and excellent verbal and written communication skills*Strong leadership and people management skills*Confidence in presenting and influencing at all levels*Highly driven, energetic, flexible and team spirited.*With minimum 2 years of experience as a Trainer, ideally in Aesthetic face and body treatments.*Certified by CIDESCO, ITEC, WSQ ACTA Full Certificate, WSQ SOA or any other relevant qualifications in beauty and aesthetic.Working Hours : Retail HoursAWS - variable, depending on company's performance.
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