Job Description

Job: Human Resources
Primary Location: Asia-Singapore
Schedule: Full-time
Employee Status: Permanent
Posting Date: 29/May/2022, 9:15:07 AM
Unposting Date: 28/Jun/2022, 1:29:00 PM


About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.


The Role Responsibilities
Strategy

• Partner with senior global stakeholders across countries, business and functions in the development and execution of the Bank’s Benefits Vision, aligned with our Fair Pay Charter;
• Responsible for the continued deployment and ongoing management of benefits technology solutions to support the Bank’s benefits offerings (e.g. Benefits Choice, Buying/Selling of Leave)
• Accountable for collaboration with internal stakeholders and external vendors (e.g. Darwin, SAP) to assess and articulate where benefits technology solutions can –
  • Improve the employee experience
  • Drive efficiencies in process (e.g. streamlining administration)
  • Reduce operational risk

Business

• Responsible for the ongoing management of benefit technology solutions:
  • Annual planning and requirements
  • Impact assessments and stakeholder engagement
  • Change implementation
  • Facilitate and participate in Business As Usual (BAU) Site Maintenance and Quarterly Service reviews with country stakeholders and Benefits Ops teams
• Work on benefits design within the new core HR system Success Factors and the integration of vendor systems where applicable.
• Scope and support the delivery of new implementations, in particular, in relation to:
  • Effective cross-workstream activity
  • Cross-country synergies
  • Business Testing (UAT)
  • Transition of project deliveries to BAU
• Ensure the following principles are followed across countries where material benefit changes are implemented:
  • Creation of consistent approaches (e.g. payroll processing, communications strategy);
  • Translation of the Fair Pay Charter, global benefit design principles and Group Wellbeing and Benefits Standard into practice;
• Partner with the HR and Benefits Operations teams in India and identify opportunities to harmonise and simplify benefits processes to drive efficiencies across the Bank;
• Responsible for vendor management activities, including
  • Assessing contractual structures and providing recommendations for improvement and change;
  • Onboarding and ongoing adherence the Bank’s vendor management requirements,

Governance Take responsibility for -

• Reflecting the Bank’s governance requirements in the development of solutions for markets. This includes, but is not limited to, ensuring the appropriate consultations and approvals are sought ahead of benefit changes being implemented;
• Facilitating business input towards the Bank’s risk and governance requirements in relation to assigned contractual relationships (e.g. Third Party Risk, Cloud Governance, Outsourcing, Information & Cyber Security (ICS)

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Display the Bank's Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Global Head, Performance, Reward & Benefit (PRB)
• Head, PRB Group Processes
• Head, Wellbeing
• Head, Benefits
• Global Benefits Leads
• Head, HR Digital Enablement
• Performance, Reward & Benefits and HR Service Delivery colleagues in regions/countries

Other Responsibilities

• Maintain a detailed knowledge of benefit offerings and new trends and developments in benefit design and governance for countries in the Bank’s footprint.
• Take the lead or support on benefit projects as may be agreed from time to time within the team, for example, representing the benefits CoE in various workstreams (e.g. Sustainable Finance)

Our Ideal Candidate

• Professional degree or qualifications in Project Management, HR or related field;
• 8+ years of experience across Benefits & Rewards
• An understanding of the range of delivery approaches for different benefits;
• Experience of best practice within major multinational companies;
• Experience of change management preferred;
• Communication skills to articulate complex issues simply and comprehensibly;
• Ability to interface and influence at all levels or the organisation, including with senior leadership;
• Proven abilities in vendor management and establishing effective partnerships with external service providers to ensure a high quality service to the Bank.
• The ability to work independently; identifying and prioritising key issues and then managing them through to conclusion;
• Focus on high standards, quality and high attention to detail.

Role Specific Technical Competencies

• Effective Communications
• Relationship Management
• Operational Risk
• Budget Management
• HR Legal & Regulatory Environment
• HR Policies, Strategies and Environment
• HR Policies, Standards and Procedures
• HR Consulting
• Benefits Programs
• Project Management

Visit our careers website www.sc.com/careers