Job Description

Description:


POSITION OVERVIEW : Big Data Support Engineer







POSITION GENERAL DUTIES AND TASKS :


Skillset




Up to 5 years of IT experience & 3+ Years on Teradata or Hadoop


Last 3 years of relevant experience in banking/financial services industry


Hands-on technologist, strong in SQL, UNIX and Hadoop/Teradata tools and technologies


Demonstrable analytical skills with good knowledge of Big Data Ecosystem in a Production Support Environment.


Strong SQL and Unix shell scripting


Proficient in any job scheduling tool.


Incident, problem, and service Outage management experience is Plus.


Good Communication and Articulation Skills






Roles/Responsibilities




He/she is responsible for ensuring system availability and timely deliverables for datamarts for various business unit like Finance, regulatory, Campaign.







Perform root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.


Provide operational support and ensure SLI of Applications


Troubleshoot Batch Issues & root causes to Mitigate Impacts to SLA


Proactively Identify and Identify opportunities for preventive Maintenance


Perform Administration & Optimization to achieve of Optimal System Performance


Work with Project/Enhancement Teams to Review, Transition for Run Team


Participate in Disaster Recovery and Business Continuity exercises


Fine tune applications and systems for high performance and higher volume throughput


* Perform impact analysis of enhancements/projects that will impact supported systems