In charge of the day-to-day store operations with responsibilities involving sales, cashiering, staff management and customer handling
Achieve branch KPI, sales targets, goals and objectives
Makes sure that outlet has maintained good housekeeping standards, maintained at the highest level and maximum cleanliness and hygiene standards. Ensures that all staffs understand and adhere to food hygiene and housekeeping procedures.
Assess and handles customer complaints
Provide in-house operations training.
Interviews Part time staff\xe2\x80\x99s applicants, conduct appraisals and performance reviews and counselling
Requirements:
Preferably with past F&B or retail experience
Possess good management and strong leadership qualities
Eager to learn and able to acquire new knowledge and skills quickly
Good interpersonal skills
Strong sense of customer service
Quick thinker with ability to solve problems and make effective decisions
Ability to work under pressure in a fast-paced working environment
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