. Reporting to the Retail Director, the intern will be responsible for a wide spectrum of retail management scope, including ensuring the
smooth and efficient process of
retail logistics, retail operations and client relationship management activities.
Retail Logistics
Collaborate with Hong Kong regional team to
track all shipments
from Hong Kong to Southeast Asia boutiques (via Temis) and ensure that all the proper permits are issued for customs clearance
Manage
customs clearance
processes, including coordinating with any relevant parties to resolve shipment delays, if any.
Organize and process documents for
weekly FedEx shipments
to Hong Kong, including filing and routing documents as required.
Retail Operations & Visual Merchandising (VM)
Assist the Retail Director with monthly sales data extraction, consolidation and reporting.
Prepare presentations for monthly retail meetings, business reviews, and post-event activation ROI analysis.
Oversee the full cycle of
aftersales service
, coordinating with third party workshops and HQ to manage any repairs, quotations and returns.
Coordinate with Retail teams to address the boutique's supply needs (e.g. packaging)
Visual Merchandising (VM)
- Liaise with Hong Kong team to coordinate any VM activities, including flower arrangements and monthly boutique's visual uploads, and ensure that the boutiques' and any ad-hoc campaigns are compliant with all VM guidelines
Customer Relationship Management (CRM) and Events
Support in the
development, execution, and recap
of all brand events and client activations with our internal boutique staff
Support in-store client activations
by coordinating with vendors, arranging food tastings, managing deliveries, and negotiating pricing.
Gather customer feedback and contribute to strategies aimed at improving customer satisfaction.
Administrative Support
Assist in verifying and processing vendor and supplier invoices and ensure proper documentation and record-keeping of any financial transactions.
Prepare and process claims, and verify store claims for approval
Handle any other ad-hoc assignments and special projects as needed.
Profile
Diploma Holder / Undergraduates pursuing a bachelor's degree in Business or any related field.
Background or experience in Logistics and Supply Chain would be a plus
Diligent and willing to learn while being able to work autonomously
Good organization skills with a keen eye for detail
Good presentation, communication and interpersonal skills
Team player and positive can-do attitude
Proficiency in MS Office (Word, Excel, PPT)
CHAUMET
MAISON
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In the heart of Place Vendome in Paris, Chaumet crafts jewelry that melds audacity and elegance. Combining tradition and modernity, the artisans of Chaumet's High Jewelry workshop pass on their exceptional know-how to create masterpieces of lightness and movement, including the Maison's famed tiaras. Chaumet's emblematic collections are inspired by the multi-faceted personality of Empress Josephine, the Maison's first prestigious client, who designated Chaumet as her official jeweler. Since the founding of the Maison in 1780, Chaumet's timeless style has continually evolved with the times and influences of the world for more than 240 years.
The first jeweler to set up shop on Place Vendome in 1812, Chaumet has made this mythic nexus of Parisian jewelry its beating heart. Chaumet celebrated its 240th anniversary in 2020 with the inauguration of its magnificently renovated address at 12, Place Vendome. Bridging tradition and modernity, 12 Vendome embodies the soul of Chaumet through three exceptional spaces: the boutique welcoming clients, the historic grand salons - notably the Salon Chopin - and the High Jewelry workshop, where dreams come alive....
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