Job Description

Job Summary: * This role includes managing and supervision of a team of 3-4 associates in delivering BAU activities that will include below 3 areas of key responsibilities. Execution of Brokerage Job Summary: This role includes managing and supervision of a team of 3-4 associates in delivering BAU activities that will include below 3 areas of key responsibilities. Execution of Brokerage Agreements, Client Data Maintenance, Client & Brokerage investigation. The manager is also responsible to oversee implementation of all change and project related work to Brokerage Management. To be a key member to the APAC operations management team, to participate in collaboration across region or cross operations initiatives. Also to face off to global counterparts for initiative implementations. Key stakeholders include client relationship management with both internal and external clients is important aspect of this role, to be able to able to have strong client focused DNA to provide best in class solutions to resolve queries, and to turn around the workflow to allow client set ups to accounts receivable process to be executed smoothly. As the role straddles across multiple Ops/Finance, Front Office and External Client communications, the individual will require strong communication skills and confidence to front collaborative and management level conversations. To be seen as a go-to in location delegate to the Regional Head of Accounts Receivable & Brokerage Investigation. Key Responsibilities: Execution of Brokerage Agreement responsibilities, including: o Collaborate with the front office to prepare, draft & distribute brokerage agreements for APAC clients o Address brokerage agreement related queries from both internal and external stakeholders in timely manner o Provide business with brokerage analysis reports for rate negotiation with clients Execution of Client and Operational Data responsibilities, including: o Maintaining high quality, clean data by adhering to a strict governance and controls framework o Support Data Integration projects/ change initiatives/ process enhancement o Extensive liaison with relevant stakeholders to resolve issues faced Customer Investigation : Ensure the effective and efficient management of trade investigations raised by clients following the review of their invoices, liaising with appropriate departments to solve them. Perform the brokerage checks requested by the audit. Track and analyse the transactions where brokerage has been input manually. Suggest improvement to the systems and processes. Design and implement reconciliations and MI/KPIs to support our business and evidence controls General: Maintain procedures, system controls, identify key processes and improvements Where assigned by manager, to support other functions within APAC Operations inclusive of: o Client Onboarding Team (KYC/AML, periodic client review, remediation, etc) o Trade Management Team (Remediate trade issues with stakeholders) o Accounts Receivable to resolve client queries to close out the F2B invoicing process Participate in Change and Tech enhancement projects to create process excellence and digitalisation To fulfil any additional/ad-hoc duties as required to meet the needs of the business. Skill Specification Knowledge . Good understanding of Financial Services & Products (FX, Rates, Credit) Derivatives . Ability to develop new skills and understanding new technology as required . Good understanding of Operational Risk . Good understanding of financial regulatory and compliance landscape Experience . At least 3-5 experience in being in team manager capacity . Experience in leading a team with good supervisory and leadership skill . Ability to implement risk-based processes and workflows . Ability to drive and implement tech change within team, and lead structural reforms Company Reg No.: 201131609D Licence No.: 11C4684 EA Reg no: R21100351