Job Description

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language.

We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK.

These connections lead to an understanding of each other\'s strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

Role purpose

Business Analyst - Data Science & Analytics will be part of the Analytics CoE team and will perform the essential functions of delivering analytics outcome for the organisation by defining business problems that analytics can help solve and should be able to independently create an analytical solution to these problems and embed solutions into business operations. To understand stakeholder needs and help envision what can be achieved by solving it through Analytics

Role context

• The role sits as part of the Data Evidence and Performance (DEP) team is part of the Chief Operating Officer function which includes the central oversight and leadership for corporate planning, performance management, evaluation and reporting, the management of strategic risk and of investment, internal audit, shared services, marketing, digital and technology.
• DEP provides the central leadership and development for the British Council\'s Data Analytics and Evidence Strategies working across the organisation with stakeholders to leverage our Data and Evidence assets.
• Analytics CoE team which is part of the Data, Evidence and Performance team works with below mentioned stakeholders

• Data, Evidence and Performance team (which is also the governing body of Analytics CoE)
• Central Pipeline - project coming from Country / Region / Global directly / indirectly from the SBU\'s
• Shared service centre - from different deliveries

• Analytics CoE team works with stakeholders across the globe and some of the key responsibilities includes

• Understand or define the problem statement / hypothesis needed to be analysed
• Experiment with data and the available modelling options to get the best results
• Translate modelling outcome into actionable insights which can be used by stakeholders
• Act as individual contributor and should have inclination towards learning new skills
• Communicating / coordinating with multiple stakeholders and drive the conversations independently

Main accountabilities

Consultancy, Technical & problem-solving

• Good hands-on experience in providing Analytics insights using Machine Learning algorithms (regression, time series, clustering, text analytics, predictive modelling)
• Can work independently in the analytics project lifecycle - Understand requirement, Model using R / Python, Provide Insights, and work with stakeholders to consume those insights

Internal customer focus

• Builds an in-depth understanding of the specific operational context, opportunities and challenges facing in their web traffic to ensure the advice and support rendered is based on supported evidence
• Proactively seeks internal customer and other stakeholder feedback to monitor satisfaction with the standard of functional advice and business support provided, enabling improvements to be made where issues are identified

Functional expertise

• Provides proactive professional advice and support to internal stakeholders i.e wherever digital connect with customers is required
• Completes an annual cycle of formally recognised Continuing Professional Development (CPD) to maintain and deepen their professional expertise

Qualifications

Minimum/essential

• B.E / B.Tech. / Masters in Mathematics / Computer science

Role specific skills

• Excellent communication and interpersonal skills
• Story Telling - able to narrate / translate insights in way required by the stakeholders

Role specific knowledge and experience

Minimum/essential

• 3+ Years of experience with depth and breadth of Analytics Algorithms and Tools
• Programming skills - R / Python with Machine Learning / Statistical modelling
• Good knowledge of Statistical techniques and their application
• Demonstrated experience in coming up solutions to loosely defined business problems by leveraging structured and unstructured data sets
• Proficiency in Machine Learning, Regression / Time Series, Classification / Text Analytics models, multivariate testing, and optimization of algorithms.

Desirable

• Data modelling and usage of Azure cloud platform
• Some exposure of AI, Deep Learning
• Exposure to Web Analytics

Further Information

• Pay Band - Pay Band 6
• Contract Type - IDC
• Location - The role is flexible in the following locations. UK, Poland, India, Singapore, Thailand, Malaysia. The candidate must be based in a city where there is a British Council office
• Requirements- Candidates are expected to have researched whether they have the right to live and work in the country in which the role is based
• Closing Date - 07th Jan 2023 (23: 59 UK Time)

A connected and trusted UK in a more connected and trusted world.

Equality , Diversity, and Inclusion (EDI) Statement

The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council\'s Safeguarding policies for Adults and Children.

If you have any problems with your application please email

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our \'ASK HR\' email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.

British Council