The IT Business Lead (Enterprise App & Automation) will be the key IT partner for driving tech programs across two key domains. First, the enterprise application technology stack with primary focus on HR and Process Excellence domain. Second, automation with a focus on process simplification and productivity enhancements using technology like RPA/ChatBots and/or other emerging technologies (ML/AI as an example).
The individual is also responsible for establishing day-to-day operational support for IT applications within the defined domains, that includes IT supplier management activities, business continuity, and overall service delivery support operations including change, incident, problem, and configuration management.
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Business Partnering
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