Job Description

Job Scope :

• The person will be responsible for managing customer requirement, product implementations and post implementation support.
• The person must be highly client focused with excellent relationship building skills.
• The person will oversee all aspects of client implementations.
• The primary focus of the person will be managing the implementation objectives of customers. In addition, the person will support the organization’s growth by applying a clearly defined project management approach for both new and existing client implementations.
• The person will likely come from a healthcare or technical background with preferred experience of delivering healthcare IT projects in an onsite – offshore model.
• The role demands a proactive, hands-on approach to delivery and working closely with our Sales, Product Management and Engineering teams. The candidate must be motivated by the challenge of building a culture of continuous improvement and celebrated success.

• Requirement Gathering in Business Process Modelling
• Understand Customer's As-Is and To-Be Processes, Biz Rules, Forms &Transaction Screens Map End-to-End Processes, Biz Rules, Forms and Transaction Screens into a Modelling Tool
• Analyse and Propose improvement (recommended, not mandatory)

• Analyse the gaps between customer expectations against application capabilities.
• Application Deployment
• Perform Application Configuration
• Perform Key User Training
• Perform User Acceptance Test
• Status Update
• Update Project Status
• Forecast Incoming Activities
• Highlight Potential Risk and Recommend Risk Mitigation

• At least 5 years of experience as Functional/Business Analyst in IT and/or Healthcare Domain is preferred
• Degree in Information System, Engineering, Healthcare or equivalent is preferred
• Experienced in at least 1 implementation cycle of HIS.
• Has documented user requirements, functional specifications and test cases
• Has experience in healthcare domain

• Proactive
• Positive Thinking
• Constructive Thinking
• Creative Thinking
• Optimism
• Self-Motivation and Energy to do things and accomplish goals
• Capable to delight customer
• High in Charisma