Gather and document business requirements through workshops and interviews
Translate needs into user stories and functional specs
Facilitate communication between stakeholders and the tech team
Support user research, UAT, and process improvements
Identify opportunities for applying Generative AI tools
Maintain process flows, journey maps, and documentation
Requirements:
At least3+ years' experience in digital projects for Public sector or any similar industry
Strong in stakeholder engagement, agile, and user-centric design
Familiar with IM8, GCC concepts, and security classifications
Able to bridge technical and non-technical teams effectively
Exposure to GenAI tools and applications
* Experience with UX tools (Figma, Miro) and data analysis
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