Job Description

Responsibilities:

• Lead and document user requirement gathering for system development, ensuring that the end-to-end processes are adequately and accurately documented.
• Work with the architects and technical teams to design solutions that meet the project scope and support the expected business outcome.
• Review and ensure that operational processes are aligned with key stakeholders and meet the relevant governance and control standards.
• Work with the key stakeholders to create test scenarios and test plan
• Plan and conduct system testing, results verification prior and after releasing the systems to the business users for production releases.
• Liaise with cross-functional or regional representatives to support smooth running of the projects. Escalate challenges and risks to the Scrum Master.
• Facilitate the communication between IT and business users to ensure all have a clear and complete understanding of the solutions.
• Prepare training documentation for new systems for distributors/customer training, where applicable.
• Support any other ad-hoc department tasks as assigned by the Head of Life Product Implementation.

Requirements:

• Degree in Information Technology or any relevant field
• At least 4-5 years of working experience in the insurance industry is a plus with good understanding of insurance processes.
• At least 5 years of related experience, working in similar capacity as business analyst and testing experience.
• Analytical and problem-solving skills along with being organized, structured & methodological, assertive characteristics are required.
• Ability to map and review an end-to-end process.
• Excellent written and verbal communication skills, and report writing ability.
• Interpersonal skills and proven organizational negotiation and influencing skills.
• Confidence to lead critical projects, conduct workshops and presentations with management and other stakeholders as lead business analysis.
• Ability to work well in large teams and provide deliveries with minimal supervision.
• Knowledge of agile ways of working is a plus.

Interested Applicants, please email your resume to (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.Rupa Kankariya EA License No. 02C3423 Personnel Registration No. R1441955Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup\'s Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

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