We are seeking an experienced Business Analyst to join our client team in Singapore, supporting the implementation of a cutting-edge banking application for their Private Banking division. This role will serve as a critical link between business stakeholders and technical teams, ensuring the successful delivery of a robust, client-centric solution that aligns with the bank's strategic objectives. The ideal candidate will bring approximately 5 years of Business Analyst experience within the Private Banking domain, with a deep understanding of wealth management processes, regulatory requirements, and application implementation lifecycles.
Key Responsibilities
Collaborate with Private Banking stakeholders (e.g., relationship managers, compliance officers, and operations teams) to gather, analyze, and document business requirements for the banking application.
Translate business needs into detailed functional specifications, user stories, and process flows for the development and implementation teams.
Act as a liaison between business units and IT teams to ensure clear communication and alignment throughout the project lifecycle.
Conduct gap analysis between current processes/systems and the target state of the banking application, proposing solutions to bridge identified gaps.
Support end-to-end implementation activities, including system configuration, testing (UAT), and deployment, ensuring the solution meets business and regulatory standards.
Facilitate workshops, requirement elicitation sessions, and training for end-users to ensure smooth adoption of the new application.
Ensure compliance with Singapore's financial regulations (e.g., MAS guidelines) and Swiss banking standards as applicable to Private Banking operations.
Identify opportunities for process optimization and recommend enhancements to improve efficiency, client experience, and operational effectiveness.
Assist in managing project timelines, risks, and dependencies in collaboration with project managers and technical leads.
Provide post-implementation support, including troubleshooting, gathering feedback, and coordinating iterative improvements.
Qualifications and Skills
Experience:
Approximately 5 years of experience as a Business Analyst in the Private Banking or Wealth Management domain, preferably within a global banking environment.
Domain Knowledge:
Strong understanding of Private Banking processes, including client onboarding, portfolio management, KYC/AML compliance, investment products, and reporting.
Technical Skills:
+ Proven experience in banking application implementations or system migrations (e.g., core banking platforms, CRM, or wealth management tools).
+ Familiarity with Agile and Waterfall methodologies; experience with tools like JIRA, Confluence, or similar.
+ Ability to interpret and work with wireframes, data models, and API specifications is a plus.
Analytical Skills:
Exceptional ability to analyze complex business processes, identify pain points, and propose actionable solutions.
Communication:
Excellent verbal and written communication skills, with the ability to engage diverse stakeholders, from senior bankers to technical developers.
Education:
Bachelor's degree in Business Administration, Finance, Information Technology, or a related field. Relevant certifications (e.g., CBAP, CFA, or Agile certifications) are an advantage.
Regulatory Knowledge:
Familiarity with Singapore's Monetary Authority of Singapore (MAS) guidelines and Swiss banking regulations (e.g., FINMA) is highly desirable.
Languages:
Fluency in English is required; proficiency in additional languages (e.g., Mandarin, German, or French) is a plus, given the international client base.
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Personal Attributes:
Detail-oriented, proactive, and adaptable, with a strong sense of ownership and the ability to work under tight deadlines in a fast-paced environment.
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