Business And Operations Management
Singapore, Singapore
Job Description
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Job Purpose:
- Business Operation management, such as operations procedure planning, findings or event related to operations rectification control and daily operating management
- Assist Team Lead/HOD in the periodic monitoring of the essential responsibilities and ensure assignments are carried out according to schedule and requirements
- Provide support to O&T team, Head Office and external parties (e.g. external auditor, regulators) in an efficient manner
Principal Responsibilities: Project Management
- Assist Team Lead/HOD to plan, budget, oversee, coordinate and document on all aspects of O&T projects
- To coordinate O&T related projects with Head Office\xe2\x80\x99s project team and local stakeholders
- To ensure that the scope and direction of each project is on schedule, as well as other department for support
- Operations Risk Monitoring
- Assist in monitoring of Bank operational risk events
- Coordination with Bank\xe2\x80\x99s stakeholders to report operational risk events to senior management
- Assist in maintaining effective & efficient internal controls and adopt best practices
- Review and ensure all data input into the operational risk event system are in order
- Develop and conduct periodic review on BC management policy to ensure the practices are in line with regulator\xe2\x80\x99s expectation and market practice
- Work with all functional business areas to develop and maintain a bank-wide BC management program that addresses business recovery and emergency response management
- Assist and coordinate with departments/teams\xe2\x80\x99 BC plan coordinator to conduct business impact analysis and establishment or perform periodic review on the departments/teams BC plan
- To support all business plan activities necessary to enable the Bank to manage a crisis event as well as meet compliance requirements for BC planning
- Developing, maintaining and testing call tree effectivity
- Provide BC management awareness training to new/existing staff for bank-wide annually
- To participate as an observer in BC drill test. Identify and make recommendations to meet the need of the business
- To facilitate and support stakeholders in annual joint BC drill test with Head Office
- Role of outsourcing administrator to Bank to provide advice and guidance to any proposed outsourcing arrangement of the Bank
- Reviews the completed required outsourcing review checklists to provide guidance whether the required documents are in order
- Ensures that outsourcing risk assessments are performed prior to entering any outsourcing arrangements; and to review the reasonableness of all pre-outsourcing risk assessments and risk mitigation controls, where applicable
- Triggers reminder to business unit owners to perform review, renewal and monitoring for existing outsourcing arrangements before they are due
- Triggers reminder to business unit owners to perform post-implementation review for new outsourced services
- Maintains a central register of all the outsourcing arrangements and keep copies of all outsourcing information and record
- Reports to relevant parties on any significant issues discovered on the service provider or its sub-contractor
- Ensure risk mitigating controls have been implemented and are functioning effectively
- Review the results of monitoring activities performed on all outsourcing arrangements and provides results of monitoring activities to the senior management and follow up with remediation actions if necessary
- Provide visibility and reporting to committee on outsourcing related matters
- To manage, establish and review the local operation guideline, policy, procedure and working manual and handle the approval, announcements and system maintenance process
- Assist in collating O&T respective units\xe2\x80\x99 monthly key performance indicators, training, leave records and preparation of Head Office report
- Handling and preparation of audit confirmation/certificate of balance request and ensure audit confirmation letter/certificate is sent out promptly
- Prepare, printing, sorting and enveloping bank statement
Perform Key Control/Self-Inspection/Compliance Self-Evaluation Program
- Assist to test on the existing internal controls effectiveness and identify weaknesses and lapse in control for timely remediation
- To coordinate with relevant stakeholders for O&T related key control/self-inspection/compliance self-evaluation exercise
Job Requirements:
- Degree Holder with relevant operational banking experience
- Good understanding of banking products, operations, regulatory requirement on outsourcing and BC management
- Experience of internal management reporting is preferred
- Knowledge of organizational effectiveness and operations management is preferred
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Job Detail
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Job IdJD1306890
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned