Job Description

Our Team
Mighty Jaxx is the leading integrated future culture platform in Southeast Asia today. With a mission to supercharge future culture phygitally, Mighty Jaxx's integrated platform will empower future pop culture brands with an end-to-end supply chain of digital and phygital collectibles, including artist development and incubation, proprietary IP operation and provide global consumers access to new D2C experiences.
Mighty Jaxx partners with the greatest creative talents in the world, as well as top global brands such as Netflix, Formula 1, Hasbro, Toei Animation, Cartoon Network, Nickelodeon, Warner Brothers, Adidas and many more to ship millions of phygital collectibles to over 90 countries worldwide.
We are proud to be an equal-opportunity employer with a diverse, inclusive work environment. We encourage our employees to bring their authentic, fun-loving, and high-energy selves to the workplace.

Your Role
Mighty Jaxx is looking for a highly motivated and detail-oriented Sales Operations & Business Development Intern. This role will provide support for key operational tasks and help drive sales initiatives. The successful candidate will gain hands-on experience in both operational execution and strategic sales enablement.

• Support order fulfilment process, ensuring accurate and timely dispatch while facilitating customer communications
• Maintain and update customer master data, including account information, pricing and oer forms
• Support visual merchandising setup in partners retail stores, or marketing activations
• Conduct store visits and assist in gathering retail performance data
• Track and analyze sales performance to optimize sales strategies
• Maintain accurate product information for internal and external use
• Assist with new product listing on digital platforms and content for newsletter or promotional materials
• Assist in responding to customer inquiries
• Coordinate product defects and replacement follow ups actions with relevant stakeholders
• Support logistics and operational needs aspect of sales execution

Responsibilities
Business Development & Sales Operations

• Handle simple clarifications from existing customers
• Craft and send outbound B2B emails for new product launches to customers, and support buying interest from B2B customers
• Coordinate shipment and delivery of orders with Logistics team for timely fulfillment of customer order delivery
• Support B2B customers in product defect follow-up actions, and replacements
• Collaborating with cross-functional teams, including Product Development, to shortlist product catalogues for B2B customers to view, and order from
• Help analyse sales data and trends to optimise sales strategies

Retail Support

• Maintain visual merchandising (VM) standards for Mighty Jaxx products across 14 retail outlets islandwide, including ToysRUs, RWS and Miniso by visiting stores to perform checks on product placement, price labels and quantity displayed (store visits will be done once a week)
• Utilise spreadsheets to track and monitor sell-through rates at partner retail stores, ensuring comprehensive data for optimising operational planning (including: forecasting demand and guiding accurate inventory levels and planning re-stock of store merchandise)
• Provide timely analytics & data intelligence to the business on product movement, supporting informed decision-making
• Assist in axing price tags to MJ products, to ensure timely delivery to partner stores (4-8 hours monthly)

Requirements

• Strong organisational skills and multitasking abilities to handle diverse retail operations tasks
• Strong Excel skills
• Excellent communication skills for eective liaison with B2B customers, retail store partners and internal teams
• A detail-oriented mindset to conduct accurate stock level activities
• Willing to take on basic tasks such as retail store visits, and attaching pricetags to product boxes
• Basic understanding of retail logistics and supply chain processes would be a plus
• Proactive problem-solving skills to address operational challenges and optimise processes

Application Instructions
To apply, please send an updated copy of your resume to
While we value all submissions, we regret that only shortlisted candidates will be contacted
by our People team.