Manage a portfolio of key travel partnerships in the region and act as primary point of contact for Partners in issue resolution, growth and quality initiatives.
Drive creation of Client and Supplier Business Development opportunities for Partners. Identify opportunities to strengthen value proposition, outline business model and implement.
Partner within Amex GBT network, where applicable, to ensure that Partner\xe2\x80\x99s performance is at or above Amex GBT SLA standards.
Partner within Amex GBT network to support Implementations, Sales and Client Managers to coordinate growth initiatives and new client implementations.
Facilitate deployment of premium value tools to ensure consistent business travel servicing.
Partner with Global Supplier Partnerships in development and delivery of supplier revenue program\xe2\x80\x93 including supplier value proposition. Engage partners in execution of preferred supplier program.
Ensure accurate and timely invoicing of fees \xe2\x80\x93 calculation, invoicing and payments tracking.
Oversee controls to ensure that Partner members within the Amex GBT network to satisfy network standards.
Partner with regional colleagues and Regional Director to manage the P&L by implementing an optimal pricing/fee model for partners, ensuring timely invoicing & collection of partnership fees, monitoring performance on Supplier Programs, managing controllable expenses and addressing P&L risk issues.
Support execution of global initiatives.
Support fulfilment of ongoing due diligence and compliance requirements (Brand Guidelines, Security Assessments etc).
Maintain up to date Partner information in the corresponding databases.
Conduct regular conference calls and business reviews with Partners, document findings and follow-up on commitments.
Requirements to Succeed:
At least 5 years of Business Development/Account Management experience preferably within travel or technology industry.
Excellent knowledge of Business Travel including key drivers of service delivery quality.
Strong consulting and negotiation skills with the ability to influence at all levels within an organization.
Ability to interface with senior levels of the company, including in-person presentations.
Proven ability to identify and deliver new business and/or growth opportunities through partnerships.
Excellent business judgment and a practical, common-sense approach to getting things done.
An analytical, innovative and creative mindset with strong attention to detail.
Excellent project and time management skills.
. A team player and enterprise thinker.
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