Job Description

Business Development & Operations Associate (Telemarketing & Business Admin)

Position Summary

We are seeking a highly motivated and organized individual to join our team as a

Business Development & Operations Associate

, combining the functions of Telemarketing and Business Administration. This dual-role is crucial for driving our initial sales pipeline through outbound efforts and ensuring the smooth day-to-day operation of our office. The ideal candidate is a proactive communicator, meticulous administrator, and a self-starter.

Why You Should Apply: Your Opportunity Awaits

We understand that great talent has choices. Here's why joining us as a

Business Development & Operations Associate

is a fantastic next step for your career:

Impact and Visibility:

This is a crucial, dual-function role that directly impacts both our sales pipeline and operational efficiency. Your efforts will be immediately visible to leadership.

Skill Development:

You won't be siloed. You will gain valuable experience in both

high-level B2B communication

and

essential business process management

, making you a highly versatile professional.

Career Growth:

We are committed to promoting from within. Success in this role is a direct pathway to more specialized positions in Sales, Account Management, or Business Operations.

Collaborative Culture:

Join a supportive and results-driven team environment where initiative is rewarded, and your ideas are valued.

Competitive Compensation:

Competitive hourly rate with a total compensation potential of up to $15/hour.

Key Responsibilities: Telemarketing & Business Development (Approx. 60% Focus)

Lead Generation:

Conduct high-volume outbound calls (cold calling) to prospective businesses based on provided lists and market research.

Appointment Setting:

Successfully set appointments for the Sales team.

Database Management:

Accurately update and maintain the CRM (Customer Relationship Management) system with lead status, contact details, and interaction summaries.

Script Adaptation:

Use provided calling scripts while adapting to the prospect's needs and maintaining a professional, engaging conversation.

Reporting:

Track and report on key metrics such as call volume, conversion rates, and appointment quality.

Marketing Support:

Assist the team in making engaging social media content, including drafting posts, gathering assets, and scheduling basic updates.

Business Administration & Operations (Approx. 40% Focus)

Document & Data Management:

Assist with organizing, filing, and managing business documents, contracts, and internal reports.

Scheduling & Coordination:

Manage and coordinate complex meeting schedules, internal appointments, and travel arrangements (if required).

Invoicing & Basic Bookkeeping Support:

Assist with preparing basic invoices, tracking expenses, and organizing receipts.

Team Support:

Provide administrative support to the management and sales teams, including preparing presentations, reports, and meeting minutes.

Qualifications and Skills Required

Good verbal communication and active listening skills with a professional phone demeanor. High level of proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) or Google Workspace, Canva, Capcut & Trello. Strong organizational and time management skills with the ability to prioritize multiple tasks. A resourceful and proactive attitude with strong problem-solving skills.

Preferred but not necessary

Experience in a professional office environment, preferably in a sales support, administrative, or telemarketing capacity. Experience with CRM software (e.g., HubSpot, Salesforce). Prior experience in a B2B sales or telemarketing environment. Knowledge of basic accounting/bookkeeping procedures. A Diploma or Bachelor's degree in Business Administration, Marketing, or a related field.

How to Apply

Interested candidates are invited to submit their resume and a brief cover letter outlining their experience in both telemarketing and administrative roles.

Job Types: Full-time, Part-time, Permanent, Contract, Internship, Fresh graduate, Student job

Pay: $12.00 - $15.00 per hour

Benefits:

Professional development Promotion to permanent employee
Work Location: In person