Job Description

About the role

The Business Development Representative is the front line of the Shopify Plus Sales team. We find the world's fastest-growing eCommerce stores and help them make their shopping experience even better using our best-in-class solution via impactful, value-driven outreach and great conversations. We take them from "What is Shopify Plus" to "How have I gone this long without it!"

This role is a remote position for candidates who are currently based in Singapore.

You'll be working on things like:

Identifying good fit merchants and crafting compelling messaging via email, phone, WhatsApp to build interest in a conversation- these merchants may or may not have even heard of Shopify

Learning the ropes of the intricacies of eCommerce in Singapore- who are the major players, and how can we help them

Creating a positive and valuable first impression to merchants by providing an unrivalled merchant experience

Maintaining active engagement with new and existing leads through our CRM, Salesforce

Triage and connect inquiries to the appropriate members of the Shopify Sales Reps by conducting high-level qualifying conversations with prospective merchants

Contributing to building culture and upholding Shopify values in our growing APAC region

Liaising with your peers across the world in markets like North America and EMEA to refine processes and consistently evolve the scope of the role

Working with your lead to up-skill in areas of profession and personal development including special personal projects to assist and impact the Sales Delivery team in APAC.

Qualifications

Experience and knowledge of the Singapore market

Outbound Sales experience- this is an outbound-only role

High-energy and have a positive attitude

Merchant-focused mentality

Experience in Sales/Sales Development

Experience in working with international teams

Demonstrate excellent written/verbal communication skills

Ability to multitask, prioritize, and manage time effectively

Be a highly motivated, driven, and self-starting individual who can hit the ground running

Ability to thrive in a fast-paced environment and be able to live in the gray

Strong process improvement skills to help develop the role as things change with the business

An understanding of customer needs and meeting those individual needs with proper introductions to our Shopify Sales Reps.

Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we're looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at to learn more about Shopify's commitments to our communities, and our planet.

At Shopify, we understand that experience comes in many forms. We're dedicated to adding new perspectives to the team - so if your experience is this close to what we're looking for, please consider applying.