Business It And Solutions Delivery Manager, Gwb Corporate Office Operations Support & Systems

Singapore, Singapore

Job Description


Role The role is primarily to support users for all systems that GWB Operations Support & Systems owns or co-owns which include REACH (LOS & CLIMS), GCIF and MidasPlus.

As Business IT and Solutions Delivery Manager, the incumbent will:

  • Support implementation of projects/ enhancements to Singapore and Overseas users including requirement gathering and acceptance tests
  • Provide first level BAU support to users in system functionality and issues resolution
  • Manage and maintain product parameters/features and standing data
  • Conduct system/functionality training on systems
Responsibilities * Support BUs and Overseas Offices in performing gap analysis, documenting user requirements, preparing test scripts, conducting testing and health checks
  • Investigate and troubleshoot systems issues encountered and work with IT to resolve the issues
  • Work closely with the BUs in ensuring that the systems\' features and functionalities are utilized in an optimal and standardized manner, strengthening internal controls and improve overall operational efficiency
*LI-JX

Qualifications
Requirements * Degree holder with minimum of 3-4 years business analyst experience in banking industry with preference in business banking
  • Possess good interpersonal & communication skills with the ability to communicate and work effectively with team members and system users
  • Strong analytical skills with ability to assimilate information quickly and gain consensus from multiple stakeholders when required
  • Possess critical thinking and problem-solving skills
  • Knowledge of systems for loans origination, credit limits and collaterals management and core banking systems will be a plus

eFinancialCareers

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Job Detail

  • Job Id
    JD1319978
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned