Job Description

We are looking for:

We are seeking a proactive and detail-oriented Business Operations & Client Liaison to provide high-level support to the CEO and serve as the main point of contact for clients. The role requires

strong and excellent communication skills

,

initiative

, and the ability to thrive in a fast-paced environment while maintaining professionalism and courtesy.

Key Responsibilities:

-------------------------

Serve as the primary point of contact for clients, providing professional, courteous, and attentive service. Handle client inquiries and feedback promptly and ensure all interactions reflect care and respect. Provide comprehensive administrative support to the CEO, including managing calendars, appointments, travel arrangements, and key documents accurately and efficiently. Schedule and coordinate internal and external meetings, prepare materials and presentations, and record minutes with attention to detail. Liaise effectively with vendors, suppliers, partners, and internal stakeholders to ensure smooth operations and an outstanding client experience. Collaborate with the marketing team to enhance client engagement and ensure all communications align with the firm's standards. Monitor key deadlines, leads reports, and sales pipelines, keeping the CEO and department heads informed and up-to-date. Maintain confidentiality of sensitive information and ensure office organization and efficiency. Manage company supplies, including procurement, ordering, and maintaining sufficient stock to ensure availability at all times. Take ownership of ad hoc tasks and projects, demonstrating initiative, problem-solving ability, and the capacity to anticipate needs independently. Thrive in a fast-paced work environment, managing multiple priorities while maintaining accuracy, professionalism, and attention to detail.

Requirements:

-----------------

Diploma or Degree qualification required Strong written and spoken English, with the ability to communicate clearly and professionally with clients and internal teams. Demonstrated initiative, organizational skills, and the ability to manage multiple priorities in a dynamic environment. Strong interpersonal skills with a courteous, client-focused approach. Proficient in Excel with relevant hands-on experience Skilled in Microsoft Office Suite and Google Sheets * Previous experience providing executive-level support is preferred.