Job Description

• Manage and providing oversight on the day-to-day cross functional operations, such as quality assurance of essential business documents including proposals, services quotations and costing sheets, bookings reports, consulting project governance and progression trackers
• Liaise with finance as a business partner on relevant financial due diligence for the business unit
• Provide timely service delivery operational reporting and analysis to business unit head
• Ensure operational rigor and hygiene for all Singapore and international consulting services operations, including resource movement, tracking and allocation, regulatory compliance liaison and reporting as well as client due diligence such as client audits and inspections where applicable
• Coordinate regional consulting services operations and business planning offices to drive operational excellence programs across the international business group
• Working with Team Leads, Consultants, Project Manager in providing Team’s Project Plans and regular project status updates to Operations Manager | Senior Operations Manager
• Provide administrative support for vendor management, raising of PR for departmental technology refreshes; asset management through the maintenance of departmental license renewals, certifications, and accreditations, performing vendor price comparisons and due diligence of quotations received
• Execute process improvements, contributing to the development of operational policies, procedures, methods, and tools in support of operations delivery.
• Performing other job-related duties as assigned by the Operations Manager | Senior Operations Manager

• Bachelor’s Degree | Diploma in a related field or equivalent experience is preferred
• For the position of Operations Executive, at least 2 years of working experience
• For the position of Senior Operations Executive, at least 4 years of operational experience (in a software environment, in a Finance/Consulting, Sales Ops role)
• Good knowledge in Excel and PowerPoint

• Ability to build relationships and work collaboratively to get things done
• High attention to detail with low margin for error
• High initiative and ability to work independently in ambiguous situations with a defined objective
• Data analysis, financial modeling and/or analytics experience
• Proficiency with Salesforce.com is highly desirable
• Strong communication, organizational, analytical and problem-solving skills
• Ability to deliver results under stressful and challenging conditions, e.g. to meet tight deadline and attending to impromptu emergencies request from consultants/management