Job Description

Role Responsibilities

The role is responsible in assisting the CPBB Head of Singapore in all matters pertaining to the success of the business. This includes execution of daily operational running of the business to strategic initiatives.

Strategy & Business

Assist the Head, CPBB Singapore with day-to-day operating rhythm and governance matters

• Agenda management
• Financial and sales performance monitoring
• Draft papers and assist with preparations for governance meetings, e.g. Board, Exco, Conduct Committee
• Organise CPBB SG MT meetings
• Follow-up on outstanding action items
• Escalate pertinent issues where necessary

Ensure effective internal and external communications on business strategy and performance

• Produce high quality presentation materials and papers for senior management to build alignment and obtain buy-in
• Ensure that key messages are cascaded throughout the organisation, e.g. broadcasts, town halls, frontline visits
• Work with Corporate Affairs on a communications plan
• Coordinate and monitor submissions for industry awards

Coordinator for regulatory and industry matters which cut across CPBB teams

• Annual MAS strategy and CRAFT meetings
• Regulatory submissions, e.g. Credit Conditions Survey
• Business liaison for Association of Banks in Singapore

Processes

• Support the Head, CPBB Singapore in overseeing relevant processes and continuously seek to improve the operational efficiency and effectiveness of processes.
• Monitor the implementation of policies and control standards set by risk control owners and/or Group policy owners, ensuring the business is in compliance and operating within risk tolerance and risk appetite

People & Talent

• Support the Head, CPBB Singapore in capacity planning and talent management, e.g. headcount tracking, IG programme planning
• Lead through example and build the appropriate culture and values.

Risk Management

• Assist with oversight to ensure that systems and controls are in compliance with Group and Business policies, procedures, standards and codes, in accordance with the Enterprise Risk Management Framework
• Abide by the Group\xe2\x80\x99s values and code of conduct and foster a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.
• Do what is right in order to avoid reputational risks and operational losses

Governance

• Maintain awareness and understanding of the regulatory framework in which the Group operates
• Support the Head, CPBB Singapore in delivering effective governance, e.g. appropriate reporting to governance committees, senior management, or risk or control functions as appropriate

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• CPBB Head of Singapore
• CPBB Singapore head of products and segments and respective MT members
• Country CEO, Head of CPBB Asia and Group Head of CPBB

Our Ideal Candidate

• University graduate or higher qualification
• 10 + years of experience in retail banking or consulting
• Able to appreciate the bigger picture and zoom in on details where necessary
• Able to work independently and exercise good judgement
• Able to network and collaborate effectively with internal and external stakeholders
• Role model the Bank\xe2\x80\x99s values

Role Specific Competencies

• Business Acumen
• Business Analytics
• Government Affairs Regulatory Environment
• Industry Knowledge
• Key Performance Indicators
• Organizational Communications

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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