Job Description

Singapore, Singapore

Company: Singtel Group

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it\'s like to be with an Employer of Choice*. Together, let\'s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

The Manager, IT Business Portfolio Management, is the strategic interface between Business and IT, responsible for enabling Business with innovative technologies and capabilities, and by ensuring optimal alignment with business priorities.

• Act as the strategic interface between IT and assigned business units, accountable for achieving business outcomes.
• Contribute to the development of the business unit\'s strategy, plans and priorities by providing relevant input and understanding of existing and emerging technologies, applications and trends
• Identify and present new ideas to Business which shall transform business operations, reduce operating cost and/or generate profitable revenue.
• Handle project portfolio planning and management for assigned business unit
• Function as IT\'s advocate, marketer and communicator by developing a solid understanding of the current and planned IT architecture, applications and solutions that support the business and of the broader technology environment.
• Coordinate with different IT domain leads, project sponsor and key business stakeholders and oversee the delivery of E2E IT Solution
• Monitor and ensure relevant SLAs are met and work on improvement plans when necessary
• To lead the activities of project/initiative/service teams, establish charter, objectives and performance metrics for them and ensure conformance to company\'s governance processes, policies and procedures
• Manage capital and operational budgets to deliver maximum business value within financial and operational constraints and provide cost transparency to business.

• Tertiary qualification in IT, business, marketing or equivalent experience
• Managed senior stakeholder relationships within similar organisations
• Lead business transformations, particularly leading teams without direct line management control
• Extensive experience in a customer facing role

Singtel