Analyze and document current business workflows to identify inefficiencies and areas for improvement.
2. Process Improvement & ERP Alignment
Recommend and implement practical process enhancements with minimal ERP customization, aligning with industry best practices.
Design and document optimized business processes and workflows that leverage standard ERP functionalities.
3. System Integration & Enhancement
Collaborate with IT to integrate process improvements into enterprise systems such as SAP, BI tools, and other platforms.
Define system requirements and coordinate with developers and vendors to implement system enhancements.
4. Project Management
Lead cross-functional teams in executing process changes and system upgrades.
Develop and manage project plans, budgets, and timelines to ensure on-time, in-scope delivery.
Maintain strong stakeholder relationships and facilitate communication between sales, operations, IT, and vendors to align process changes with business goals.
5. Change Management & Training
Drive change management initiatives to support smooth adoption of new processes and systems.
Design and deliver training programs for stakeholders on updated workflows and tools.
6. Performance Monitoring & Reporting
Establish and monitor KPIs to evaluate the impact of improvements.
Analyze performance metrics to identify further enhancement opportunities and inform strategic decisions.
7. Global Collaboration & Career Growth
Support global operational initiatives and position for future international career development opportunities.
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