Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients whether they be consumers, corporations, governments or institutions to help them meet their biggest opportunities and face the world's toughest challenges.
Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country
We empower our employees to manage their financial well-being and help them plan for the future
The Business Risk Officer is accountable for management of complex/critical/large professional disciplinary areas. The Wealth Control team fosters a culture of control and customer centricity and accountability by leading efforts to identify, anticipate and mitigate regulatory, reputational, and operational risks.
This role is primarily responsible for providing Controls advisory and support on the Investment and Insurance Client Advisory activities to ensure a strong and robust control environment and framework is in place at all times for the CG/CPC wealth management and advisory business. These activities include but are not limited to new products and initiatives review, policy and regulatory change implementation, audit engagement support and cross border activity process and controls.
You will collaborate with internal and external stakeholders in the course of the controls advisory and support in the relevant areas such as Product and Client Advisory Business Execution teams, Sales Management, Investment Solutions Control, Legal and Compliance.
As a First Line of Defense, you will need to build trusted relationships with key stakeholders including Complaints Management Team, Frontline staff, process owners, control colleagues as well as Second and Third Line partners.
This role is part of the Singapore Wealth Controls team and reports to Asia South Wealth Controls Head.
Responsibilities:

• Review and approve new Investment and Insurance related new products and initiatives. Provide advisory support on development of such products/initiatives from a Controls perspective.
• Provide advice and address queries in relating to Investment and Insurance related control activities from frontline staff, regional and external stakeholders in capacity as Subject Matter Expert.
• Advise on Escalation and Issue Management for the Client Advisory team including adequacy of Corrective Action Plans (CAPs), timeliness of CAP closures and sustainability of CAPs.
• Play a lead role in the coordination and preparation for relevant internal/external audits, compliance and regulatory reviews with internal stakeholders and reviewers.
• Drive and coordinate inputs for Fair Dealing updates and metrics and Insurance/Investment control updates in the relevant governance forums.
• Follow up on Sales Practice Risk (SPR) related matters arising from Client Advisory activities to ensure adequate SPR assessment and reporting as appropriate.
• Support, prepare and coordinate relevant annual and ad-hoc regulatory reporting to the MAS.
• Coordinate with global and regional stakeholders on Cross Border Activity Policy related controls implementation and ongoing monitoring activities.

Qualifications:

• At least 8 years of work experience in a control / compliance / audit / investment product role in a financial institution.
• Strong analytical and problem solving skills
• Knowledgeable about financial products, financial advisory, legal and regulatory environment.
• Experience in Investment or Insurance Sales process, risk & control will be an added advantage.
• Excellent presentation and communication skills in English, both oral and written, with the ability to articulate and present advice and address queries to stakeholders effectively and concisely.
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office
• Ability to organize and prioritize multiple deliverables while working with minimal supervision in a large, global corporate environment
• Resourceful, meticulous and detail oriented
• Ability to work independently, interface and execute with a sense of urgency and to deliver on tasks effectively and efficiently within timelines.
• Effective team player and ability to work with different stakeholders with strong communications and confidently.
• Broad-minded, with a capacity to learn, apply knowledge and bring improvement to the organization.

Education:

• Bachelors/University degree or equivalent experience, potentially Masters degree

Job Family Group: Risk Management
Job Family: Business Risk & Control
Time Type: Full time
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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