Call Center Agent

Cebu City, Philippines

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Requirements:

At least Graduated from High school. College undergrads and grads are welcome to apply
No Call Center experience is an advantage but not required
1-year Global Distribution System (GDS) required
Good to Excellent communication skills are a must
Has a good customer service orientation
The applicant should be living in Cebu

Responsibilities:

Providing day-to-day customer service support to customers' needs based on client account services or products.
May handle assistance through phone, chat, or email.
Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
Ensuring quality support and customer satisfaction.

Job Type: Full-timeSalary: Php15,000.00 - Php30,000.00 per monthBenefits:

Schedule:

Supplemental Pay:

Experience:

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