Call Center Agent | Travel Account
Pasig, Philippines
Job Description
We are looking for Customer Service Representatives!Job Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Account Driven Incentives and Bonuses
- HMO Life Insurance
- Paid Training from Day 1
- 13th Month
- Pay Bonus Pay
- Performance Bonus and many more.
- Additional leave
- Company events
- Flextime
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- 8 hour shift
- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus
- Pasig City: Reliably commute or planning to relocate before starting work (Required)
- Bachelor's (Required)
- Call Center Representative: 1 year (Preferred)
- English (Required)
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Job Detail
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Job IdJD1132918
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPasig, Philippines
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EducationNot mentioned