Call Center Agent/csr | Vertis North
Quezon City, Philippines
Job Description
Responsibilities
- Handle and carefully respond to all customer inquiries via inbound calls and email
- Provide excellent customer service through active listening
- Work with confidential customer information in a secure manner
- Aim to resolve issues on the first call by being proactive
- Appropriately and adequately communicate with customers
- Filipino citizen or with equivalent legal status
- Proven oral and written English communication skills
- Strong logic and problem-solving skills
- Availability to work in various shifts
- Skill in using Windows operating systems
- Organization and work prioritization skills
- Paid training
- 8 hour shift
- Evening shift
- Holidays
- Late shift
- Night shift
- Overtime
- Shift system
- Weekends
- 13th month salary
- What is your active email address?
- BPO: 1 year (Required)
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Job Detail
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Job IdJD1133629
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationQuezon City, Philippines
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EducationNot mentioned