Call Center Agents
Cebu City, Philippines
Job Description
Requirements:
- Must be at least a High School Graduate, College grads are welcome to apply.
- No Work experience is required, with 6-12 months of BPO Exp is a plus.
- Excellent communication skills.
- Strong coaching skills & people management skills.
- Must be willing to work onsite in IT Park Cebu.
- Providing day-to-day customer service support to customers needs based on client account services or products.
- May handle assistance through phone, chat or email.
- Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
- Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
- Ensuring quality support and customer satisfaction.
- Paid training
- 8 hour shift
- 13th month salary
- Yearly bonus
Due to Covid-19, we only conduct phone and online interviews. Onsite or walk-in applications are prohibited until further notice.Application Question(s):
- Please input your number (09xxxxxxxxx).
- Please input your updated email address.
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Job Detail
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Job IdJD1132951
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCebu City, Philippines
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EducationNot mentioned