Call Center Agents

Cebu City, Philippines

Job Description

Minimum Requirements: - At least High School/SHS Graduate.
- With at least 1 yr Experience in BPO.
- With Excellent to Good Communication Skills.
- Must be willing to work on site.
- Willing to work at Cebu.Job Responsibilities: - Providing day-to-day customer service support to customers needs based on client account services or products.
- May handle assistance through phone, chat or email.
- Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
- Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
- Ensuring quality support and customer satisfaction.Job Types: Full-time, Fresh graduateSalary: Php15,000.00 - Php18,000.00 per monthBenefits:

  • Paid training
Schedule:
  • 8 hour shift
Supplemental Pay:
  • 13th month salary
  • Yearly bonus
COVID-19 considerations:
Due to Covid-19, we only conduct phone and online interviews. Onsite or walk-in applications are prohibited until further notice.Application Question(s):
  • Please input your updated Email address.
  • Please input your number (09xxxxxxxxx).
Experience:
  • Call Center Representative: 1 year (Preferred)
Language:
  • English (Preferred)

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Job Detail

  • Job Id
    JD964037
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cebu City, Philippines
  • Education
    Not mentioned