Call Center Agents (csr)
Bacolod, Philippines
Job Description
Requirements:
- At least High School Graduate.
- With or without call center experience now accepted.
- Must be amenable to Work at home or Work onsite (BACOLOD).
- Need Speed test screenshot minimum of ( 12MBPS Download & 5MBPS Upload speed).
- With good communication skills.
- Providing day-to-day customer service support to customers needs based on client account services or products.
- May handle assistance through phone or email.
- Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
- Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
- Ensuring quality support and customer satisfaction
- Paid training
- 8 hour shift
- 13th month salary
- Yearly bonus
Due to Covid-19, we only conduct phone and online interviews. Onsite or walk-in applications are prohibited until further notice.Application Question(s):
- Please input your number (09xxxxxxxxx).
- English (Preferred)
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Job Detail
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Job IdJD954937
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBacolod, Philippines
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EducationNot mentioned