Effectively manage large amounts of incoming calls
Identify and assess customers' needs to achieve satisfaction
Provide accurate, valid and complete information by using the right methods/tools
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Follow communication procedures, guidelines and policies
Job Qualifications:
Must 2nd yr College Undergraduate
With or without BPO experience
Must have strong verbal and written English communication skills
Can do onsite work in Pampanga
- High School Graduate (Old Curriculum) with at least 1-year BPO experience and have excellent communication skillsJob Type: Full-timeSalary: Up to Php24,000.00 per monthBenefits:
Paid training
Schedule:
8 hour shift
Supplemental Pay:
13th month salary
Education:
Junior High School (Preferred)
Language:
English (Preferred)
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