Call Centre Associate (amk)
Shenton Way, Singapore, Singapore
Job Description
Job Responsibilities
- Reports to Contact Centre Team Lead
- Handle customer service hotline and provide first level of supports from OMNI Channels
- Resolve customer queries efficiently and escalate problems/issues promptly.
- Follow Standard operating procedures closely.
- Work as a team and ensure that the contact centre service level is met
- 1 year contract (renewable based on performance and headcount needs)
- AMK
- During training: M-F: 8.30am - 6pm
- After training:
b) 8.20am to 5.20pm (Monday to Friday), 8.20am to 1pm (Alternate Saturday).
Salary:
- Up to $2300 + PB
- Diploma / NITEC / GCE \xe2\x80\x98O\' Level or equivalent
- Minimum C5 for English O level
- Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry
- Special Knowledge or Skills:
- Pleasant disposition with good communication skills
- Fluency in a second language
- Computer literate and good typing skills
nicholas@successhrc.com.sg (Reg No:R1549023)
Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.
Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House
Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1398980
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:$2300 per month
-
Employment StatusPermanent
-
Job LocationShenton Way, Singapore, Singapore
-
EducationNot mentioned