Call Centre Associate (amk)
Shenton Way, Singapore, Singapore
Job Description
Job Responsibilities
- Reports to Contact Centre Team Lead
- Handle customer service hotline and provide first level of supports from OMNI Channels
- Resolve customer queries efficiently and escalate problems/issues promptly.
- Follow Standard operating procedures closely.
- Work as a team and ensure that the contact centre service level is met
- 1 year contract (renewable based on performance and headcount needs)
- AMK
- During training: M-F: 8.30am - 6pm
- After training:
b) 8.20am to 5.20pm (Monday to Friday), 8.20am to 1pm (Alternate Saturday).Salary:
- Up to $2300 + PB
- Diploma / NITEC / GCE \xe2\x80\x98O\' Level or equivalent
- Minimum C5 for English O level
- Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry
- Special Knowledge or Skills:
- Pleasant disposition with good communication skills
- Fluency in a second language to liaise with clients.
- Computer literate and good typing skills
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Job Detail
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Job IdJD1478869
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$2300 per month
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Employment StatusPermanent
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Job LocationShenton Way, Singapore, Singapore
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EducationNot mentioned