Call Centre Credit Debit Collections Executive / Inbound/outbound Yishun
Yishun, Singapore, Singapore
Job Description
To apply, please include the following details inside your CV for faster processing:
- Reasons for leaving each past & current employment.
- Salary drawn for each past & current employment.
- Expected Salary
- Notice date to commence work
- Handle inbound and outbound credit and debt collection calls in a call center environment.
- Communicate and explain breakdown of amount payable to customers in detail.
- Negotiate with customers on repayment amount and payment dates, where applicable
- Provide customer service and enhance overall collections efficiency and delinquency rates
- Resolve customer issues and handle walk-in customers who wish to make payment.
- Achieve KPI and monthly cash-collection targets set at beginning of each Financial Year
- Ensure payments are correctly allocated, to the appropriate accounts and against the appropriate invoices.
- GCE O Levels with at least 2 years of working experience in telemarketing (inbound and outbound calls), customer service or debt collection (in a call center environment)
- Able to achieve KPI.
- Highly independent and organized.
- Team player with a positive attitude
- Good communication skills (verbal communication)
- Must be meticulous and possess sense of urgency
- Working location: Yishun
- Hybrid work 2X a week in office Working hours from 9am-6pm
- Some English test before interview
- Salary ranging from $2500 -$3200.
- VB averagely around 1-2 mths on discretionary basis
EA License No. 14C7092
EA Registration No. R1110882 (Lee Ming Er)
Additional Information
Career Level
Senior Executive
Qualification
Primary/Secondary School/O Level, Diploma, Advanced/Higher/Graduate Diploma
Years of Experience
2 years
Job Type
Full-Time
Job Specializations
,
Company Overview
Search Index is a people-centric professional Human Resources consultancy firm, establish in 2014 and by our Slogan \xe2\x80\x9cBridging Career, Enhancing Life\xe2\x80\x9d, We, The People @ Search Index believes we are the bridge connecting Companies to Candidates empowering them to secure their Career and enabling them to have a better life.
Search Index is an inaugural recipient of the distinguished HCP(EA) mark by the Ministry of Manpower
(By submitting any application or r\xc3\xa9sum\xc3\xa9 to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.)
Additional Company Information
Registration No.
201410806W
EA No.
14C7092
Company Size
1 - 50 Employees
Average Processing Time
24 days
Industry
Human Resources Management / Consulting
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Job Detail
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Job IdJD1328720
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$2500 - 3200 per month
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Employment StatusPermanent
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Job LocationYishun, Singapore, Singapore
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EducationNot mentioned