Call Centre Operator

Singapore, Singapore

Job Description


Description

& Requirements

\xc2\xb7 Receive incoming emergency calls;

\xc2\xb7 Generate Emergency Call Taking (ECT) form via the Authority\'s incident management IT system;

\xc2\xb7 Retrieve incident location from caller;

\xc2\xb7 Determine the incident categories from information provided by the caller;

\xc2\xb7 Input required details into ECT form;

\xc2\xb7 Perform telephone triaging and medical advisories to callers for medical calls based on the guidelines provided by the Authority;

Shift Work : 2 Days work , 2 Days off basis

Work location: Ubi

Work timing : 8.00 AM to 8.00 PM / 8.00 PM to 8.15 AM

Salary Range

$2,300 - $2,600

Min Year of Experience

0

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Job Detail

  • Job Id
    JD1328142
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $2300 - 2600 per month
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned