Call Centre Support
Singapore, Singapore
Job Description
b'
:
- Contract
- Ubi area
- 12 hrs Shift
- 3 off day per week
- To call inbound customers and provide information pertaining to the required tasks allocated.
- Manage & resolve customers feedback.
- Prepare and analyse reports and relay important information to stakeholders in a timely and accurate manner
- Able to multi-task on tasks given by your Supervisor/Manager
- Able to liaise fluently with English and Chinese-speaking customers.
- Adhoc duties as required
- Relevant educational qualifications in Diploma/ Degree.
- Relevant experience in Call Centre.
- Knowledge of Call Centre telephony and technology.
- Knowledge of Customer Service principles and practices
- Proficient in relevant computer applications and Microsoft office.
- Good data entry and typing skills.
- Knowledge in administrative & clerical processes.
- Possess good communication and interpersonal skills
- Able to work with datelines and pressure
- On the job training provided
- Good working attitude and self-motivated
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Job Detail
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Job IdJD1298042
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned