Job Description

Job Scope:

• Customer facing tasks such as answering taxpayers' general individual income tax enquiry email. You may be required to initiate a call to taxpayer when attending to such enquiries.
• Promote and nudge taxpayers in the usage of e-services and chatbot.
• Any other administrative work that may be assigned to you from time to time.
• Encourage the fulfilment of taxpayer's tax obligations through promoting digital services, attend to written individual income tax enquiry and day-to-day administrative work that may be assigned.

Location: Newton
Duration: at least 3 Months, subjected to possible extension
Working Hours: Mondays to Fridays (8.30am to 5.30pm)
Salary: $13.60/H
Requirements:

• Qualification: minimally A level or Diploma
• Candidates will be provided with general tax training in individual income tax.
• Candidates aspiring to work in the tax industry or had prior work experiences in tax are welcome to apply.
• Candidates with prior customer service background preferred.
• Good written communication skills.
• Meticulous and organised in handling confidential data.
• Self-motivated individual and able to handle at least 20 cases per day.

EA License No.: 96C4864
Reg No.: R25128798 HUANG QIMENG

Skills Required