Captain Waiter / Waitress Supervisor

Singapore, Singapore

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General Management
Customer Services
F & B
General Work
Taking orders from the customer
Serve food and beverages to customer
Responsible for clearing, collecting and returning food and beverage items to the proper area
Managing restaurant staff\'s work schedules
Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained
Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations
Checking in on dining customers to enquire about food quality and service
Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked
Monitoring the restaurant\xe2\x80\x99s cash flow and settling outstanding bills
Reviewing customer surveys to develop and implement ways to improve customer service
Resolving customer complaints in a professional manner
Able to handle work in a fast-paced environment
6 days work week including weekends and public holidays

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