Card Operations Lead

Singapore, Singapore

Job Description


Nium, the Leader in Real-Time Global PaymentsAt Nium, we operate at the intersection of an increasingly interconnected world, where the traditional finance industry has been disrupted, and on-demand is in demand. Our payments infrastructure is leading a transformation in payments, enabling anyone, anywhere to make and receive payments instantly, regardless of the location or currency. We currently support:-Regulatory Licenses and Authorizations in 40+ Countries, enabling seamless onboarding, rapid integration, and compliance-190+ Pay Out Markets - 100+ in real time-35+ Pay In Markets-30+ Card Issuance Markets-100+ Supported CurrenciesToday, Nium is the leader in real-time global payments and the fastest way to send money across borders. We are co-headquartered in San Francisco and Singapore, with regional offices in Australia, Brazil, Hong Kong, India, Indonesia, Japan, Lithuania, London, Malaysia, Malta, Netherlands, and UAE.We are seeking a dedicated and detail-oriented Card Operations Lead to join our team. The ideal candidate will be responsible for managing card invoicing, issuance, fulfilment, and transactional activities to meet daily operational requirements. This role also involves monitoring vendor performance to ensure adherence to service-level agreements (SLAs), maintaining high operational standards, and efficient turn-around-times (TAT). The Lead will collaborate closely with clients and various internal teams, including Finance, Card Operations Hub, Product, Compliance, and Solutions. \ What would a day @Nium look like?

  • Overseeing the invoicing process to ensure accuracy and timeliness, managing incoming payments, resolving discrepancies, and maintaining accurate records. Collaborate with internal teams to optimize accounts receivable processes, manage the end-to-end accounts payable process, including invoice verification, payment processing, and reconciliation. Ensure timely and accurate payments to vendors and suppliers and implement best practices to streamline accounts payable operations.
  • Managing the card issuance and recarding roadmap for Singapore, Australia, and other regions.
  • Overseeing vendor implementation for new products, clients, and systems, ensuring compliance with regulatory requirements throughout the card production and delivery process.
  • Keeping operational procedures up-to-date by staying informed about scheme and regulatory guidelines.
  • Identifying opportunities to enhance productivity, efficiency, and service quality within the team and division. Collaborating with clients and cross-department stakeholders to maintain high standards of performance and quality.
  • Undertaking larger organizational projects as needed to support the department\'s growth and evolving needs.
Which skills & experiences will make you successful?
  • Deep functional expertise in card operation and fulfilment
  • Ability to work independently to drive projects
  • Strong communication and stakeholder management skills
  • Attention to detail and a commitment to accuracy
  • Ability to multitask and adapt to changes in a fast-paced environment
  • Strong organizational and reporting skills
  • A team player who is self-motivated and resourceful
  • Proficiency in Microsoft Office (Excel, Word, and PowerPoint)
\ Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job candidates. Please review our Candidate Privacy Notice for more information.Candidate Privacy Notice:What we offer at NiumWe Value Performance: Through competitive salaries, performance bonuses, uncapped sales commissions and robust performance reviews, we ensure that all employees are rewarded and incentivized for their hard work.We Care for Our Employees: The wellness of Nium\'ers is our #1 priority. In addition to many other benefits, we offer medical coverage, 24/7 employee assistance program, generous time off policies, and a year-end shut down. We also provide a hybrid working environment (3 days per week in the office).We Upskill Ourselves: We are curious, always want to learn more and upskill ourselves. As well as role-specific training, we also offer a global learning stipend.We Constantly Innovate: Nium continues to be globally recognized for its constant innovations, growth, and employee-centric mindset since our inception:-- .We Celebrate Together: Work is also about having fun with your colleagues and forging deep relationships. We host company-wide social events onsite and virtually, provide team morale budget and bonding activities, happy hours, team offsites, and much more!We Thrive with Diversity: Across 33 nationalities and 18+ countries, our diverse and multicultural team embodies our commitment to a safe and welcoming environment for everyone.What it\'s like to be a Nium\'erAt Nium we center our way of work around 3 core values globally:#KeepItSimple: We cut through complexity, simplify at speed and operate with scale in mind.#MakeItBetter: We build innovative solutions that make our customers\' lives better.#WinItTogether: We win in this competitive market by collaborating as one team.For more information, visit .

Nium

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Job Detail

  • Job Id
    JD1437342
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned