Job Description

• Identify and assess clients\xe2\x80\x99 needs and medical conditions in order to provide solutions and manage the service offerings
• Gather social and financial background of the resident and/or the family and liaise with multi-disciplinary teams on the continuing care for residents
• To obtain financial information from residents and family members and compute their eligibility for subsidy for residents
• Single Point of Contact (SPOC) and liaison for residents, family and healthcare institutions to co-ordinate referrals and process applications of potential residents via AIC\xe2\x80\x99s Integrated Referral Management System
• Administrative duties from handling referrals, enrolments, enquiries and admissions to discharges
• Ensure proper documentation of case files, referrals and other related documents for case management and audit purposes
• Perform data entry and update information regularly to ensure accuracy of database in the relevant Management Information systems
• Submit relevant reports and information to the management
• Develop and maintain effective communication resources to promote the business and services provided by the Company
• Build effective relationships with medical institutions, physicians and specialists, relevant government bodies with the objective of increasing our utilization and capacities of our facilities
• Market the Company\xe2\x80\x99s services through relationship management, facilities familiarization trips and close customer support
• Assist in establishing, implementing and reviewing policies, procedures and protocols to ensure smooth and effective execution and performance of all marketing and advertising programs
• Any other duties/ projects as assigned by supervisor

Job Requirements:

• GCE O\xe2\x80\x99/\xe2\x80\x99A\xe2\x80\x99 Levels qualifications.
• Professional qualifications in Business Admin, Social Work, Nursing or Allied Health disciplines or equivalent.
• Minimum 1 year of relevant experience in customer service/ social service/ welfare work will be preferred.
• Strong writing, communication and presentation skills
• Attention to details, ability to prioritize and multi-task
• Proficient in Microsoft Office Word, Excel and Power Point

Check out Abercare website for more detail Interested applicant please email your detailed resume or contact us at +65 6721 9231. Abercare.sg | EA License No. 18C9070 | Germaine Er Si Ying | Registration No. R1875721