Identify and assess clients\xe2\x80\x99 needs and medical conditions in order to provide solutions and manage the service offerings
Gather social and financial background of the resident and/or the family and liaise with multi-disciplinary teams on the continuing care for residents
To obtain financial information from residents and family members and compute their eligibility for subsidy for residents
Single Point of Contact (SPOC) and liaison for residents, family and healthcare institutions to co-ordinate referrals and process applications of potential residents via AIC\xe2\x80\x99s Integrated Referral Management System
Administrative duties from handling referrals, enrolments, enquiries and admissions to discharges
Ensure proper documentation of case files, referrals and other related documents for case management and audit purposes
Perform data entry and update information regularly to ensure accuracy of database in the relevant Management Information systems
Submit relevant reports and information to the management
Develop and maintain effective communication resources to promote the business and services provided by the Company
Build effective relationships with medical institutions, physicians and specialists, relevant government bodies with the objective of increasing our utilization and capacities of our facilities
Market the Company\xe2\x80\x99s services through relationship management, facilities familiarization trips and close customer support
Assist in establishing, implementing and reviewing policies, procedures and protocols to ensure smooth and effective execution and performance of all marketing and advertising programs
Any other duties/ projects as assigned by supervisor
Professional qualifications in Business Admin, Social Work, Nursing or Allied Health disciplines or equivalent.
Minimum 1 year of relevant experience in customer service/ social service/ welfare work will be preferred.
Strong writing, communication and presentation skills
Attention to details, ability to prioritize and multi-task
Proficient in Microsoft Office Word, Excel and Power Point
Check out Abercare website for more detail Interested applicant please email your detailed resume or contact us at +65 6721 9231. Abercare.sg |TAN LI SUAN ( CHEN LIXIAN) | Registration No. R23112348 | EA License No. 18C9070
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