Job Description

About the role

Join the dynamic team at Core Concepts Pte Ltd as a Care Experience Associate. In this full-time position, you will be the first point of contact for our patients, providing exceptional customer service and support. Your role is crucial in ensuring a smooth and positive experience for all our valued clients.

What you'll be doing

Greet and welcome customers, addressing their needs and enquiries in a friendly and professional manner. Manage customer appointments, including scheduling, rescheduling and confirming. Efficiently process customer registrations, collections of accounts receivables and other administrative tasks. Liaise with internal teams to coordinate customer care and communicate updates. Assist with general office duties as required.

What we're looking for

Proven experience in a customer service or patient-facing role. Excellent communication and interpersonal skills, with a friendly and empathetic approach. Strong organizational abilities and attention to detail. Proficiency in using computer systems and office software.

What we offer

At Core Concepts Pte Ltd, we are committed to the wellbeing and development of our employees. You will enjoy a competitive salary, opportunities for career progression, and a range of benefits including:


Healthcare coverage Ongoing training and development programs A supportive and collaborative work environment

About us

Core Concepts Pte Ltd is a leading provider of healthcare services in Singapore. Our mission is to deliver exceptional care and improve the well-being of our patients. With a team of highly skilled professionals and state-of-the-art facilities, we are committed to excellence in everything we do.


Apply now at https://boards.briohr.com/coreconceptspteltd-z2i39ksgd0 to join our team as a Customer Experience Associate and be part of our exciting journey!

Job summary

Supportive, collaborative work environment with benefits - join our dynamic team as Customer Experience Associate.