We are seeking a proactive and people-focused Wardrobe Lead to join our team. This role will assist the manager in overseeing the daily operations of the wardrobe department, ensuring uniforms are well-maintained, distributed efficiently, and aligned with company standards. You'll play a key role in leading and guiding the team, streamlining processes, and ensuring wardrobe operations are running efficiently and adhering to correct procedures.
Key Responsibilities:
Supervise the deployment of uniforms and guide the team in serving Team Members efficiently.
Monitor inventory levels, lead stock-taking, and ensure accuracy of uniform records on items sent out for cleaning and returned from the vendors.
Collaborate with vendors and internal partners in maintaining quality standards of cleaning for hotel use items and resolve escalated issues.
Verify the delivery of laundered items from the vendors for hotel use as well as guest laundry, ensuring the quality of cleaning and accuracy.
Prepare reports, highlight challenges, and propose solutions to the manager.
Perform basic sewing, mending, and alterations on uniforms when necessary.
Lead, train, and support the team in fulfilling their responsibilities.
Required Qualifications:
Minimum GCE 'N' Level or equivalent.
* Prior experience in laundry, seamstress or related role is an advantage.
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