Job Description

Role Responsibilities
The individual is expected to manage at a group wide level

• Provide leadership, vision and strategy for growing and evolving Cash Payments, products and solutions.
• Governance, commercialisation, and P&L oversight for the products in the portfolio
• Manage and enhance the product platforms in the portfolio to meet current and future needs
• Responsible to ensure that innovation around products & services are identified, developed and/or enhanced to grow drivers, revenues, and profits, consistent with overall Transaction Banking strategy
• People leadership for immediate and broader team across product, technology, and operations
• Thought leadership articles and engagements
• Collaborate with Global & Local Product Managers, Global Service & Client Implementation teams, Global Technology and Operations to deliver solutions to meet our changing business, client, and regulatory landscape.
• Accountable for the development and delivery of product capabilities, evolution roadmap and global footprint and managing franchise risk.

Strategy & Business
Drive business origination and go to market efforts:

• Lead a team of strong SMEs in delivering best-in-class transaction banking products and TTO strategy to meet the business objective of Cash Product
• Escalates and manage client issues through final resolution
• Partner with TTO to ensure that TOM align with business strategy
• Support commercialisation success; Ensure that the product being rolled out are fit for purpose
• Support client / RFP demands in partnership with Product Managers and TTO
• Manage investment demands and priorities
• Implement processes to effect
• Drive product capability & delivery roadmap; align with product/ sales commercialisation strategy
• Prepare investment plan; manage product creation / program initiatives in partnership with designated project managers
• Manage external vendor relationship
• Deliver executive program reporting

Processes
Product Development

• Anticipate and identify emerging client needs in the treasury management space, including changes in regulations, tax, competitor landscape, or macro-economic environment
• Work with group and country teams to improve product delivery and fulfilment to improve client and internal stakeholder experience

People & Talent

• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
• Role models effective change behaviour by being flexible and adaptive while maintaining focus.
• Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
• Employ, engage and retain high quality people, with appropriate succession planning
• Responsibility to review team structure/capacity plans.
• Set and monitor job descriptions and objectives for direct reports. Provide feedback and rewards in line with their performance against those responsibilities and objectives.

Risk Management

• Take the initiative regarding regulatory, reputational and ethical matters, taking the initiative for providing proactive advice to clients as identified. Coach and manage the team in these matters and ensure they are adequately trained in and cognisant of regulatory, reputational and ethical risks
• Embed the Group\'s values and code of conduct and develop a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among team members.
• Ensure that Risk Management matters that are brought to the job holder\'s attention are subject to direct remedial action and/or ensure adequate escalation to Regional / Country Banking Heads and Group/governance committees, as appropriate

Governance

• Responsible for assessing the effectiveness of the Group\'s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for delivering \'effective governance\'; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\'s Values and Code of Conduct .
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Product Development team to achieve the outcomes set out in the Bank\'s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
Internal

• Regional/ Country Product Teams
• Central product management and product development
• Coverage and TB Sales
• Cash Tech
• Credit and Portfolio Management
• Group Treasury (various teams)
• TB Finance
• Legal and CFCC
• Cash COO
• Cash TTO
• Central product management
• Central product development
• Audit

External

• Clients

Our Ideal Candidate

• 10+ years of experience in Banking Industry
• Anti-Money Laundering, Counter Terrorist Financing and Sanctions
• Group Code of Conduct
• (iSAFE) Information Security Awareness for Everyone
• Living with HIV
• Reputation Risk
• Introduction to Operational Risk in Standard Chartered Bank
• Anti-Bribery - Mitigating Bribery Risk
• Health Safety & Environment

Role Specific Technical Competencies

• Knowledge of Product Line
• Marketing Strategy and Positioning
• Planning: Tactical, Strategic
• Disruptive Innovation
• Business Markets
• Business Performance Management

About Standard Chartered
We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers

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